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Warranty Policy

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Warranty: A 30 day limited warranty is included with our items. This period starts from the date receiving the order. If any hardware related issue occurs within this period we will repair, replace or refund the item for you.

 

Refunds & Returns: If an item arrives defective you must email me within the warranty period and we will attempt to troubleshoot. If an item needs repair or replacement we will issue you an RMA number so you can send the device back to us (return shipping is not refundable). We can either, refund, repair or replace/exchange the device for you.

 

Do not drop, open, or try to change any parts. My technicians are experienced and will detect any attempts that the item was misused, opened or tampered with. If this is the case, I will count it as fraud and the proper authorities will be notified.

 

Returns

  • Not satisfied for any reason, need tech support, or experiencing any issues? please contact us. We accept returns up to 14 after delivery.
  • Sealed New items must be unopened. Otherwise has a restocking fee of 25%.
  • Used items can be returned for most reasons, including if you no longer want the item.
  • NO return if device is modified or warranty sticker is removed. Liquid, misuse, accidental damage is also not covered.  
  • We inspect all returns for matching serial numbers, defects and damages. 
  • If the item is not as described or is damaged in shipping, we will pay for return shipping.
  • To receive a return label, please contact us first. Do NOT open a return request or leave negative feedback. 

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